Use case · AI to call utility company
Have AI call your utility company
Utility companies are notorious for long hold times. ClawCall is an AI phone assistant that calls your utility on your behalf — to dispute a bill, report an outage, start or stop service, or ask about a meter reading. It waits on hold for as long as it takes and texts you the transcript.
Try this for free →Sample task
Call ConEd at +1-800-752-6633 and start service for Apt 4B at 247 Bleecker St, NYC effective June 1. Account holder Alex Chen, DOB 1991-04-08. Loop me in for SSN entry.
Sample transcript
AI: Hi, I'm calling on behalf of a new customer to start electric service for Apt 4B at 247 Bleecker Street, NYC, effective June 1.
Human: I need the SSN of the account holder to run the credit check.
AI: Let me loop in the account holder — they'll provide the SSN directly.
When ClawCall is the right fit
- Disputing a bill
- Asking about an outage ETA
- Starting or stopping service (with you in the loop for ID verification)
When ClawCall is not the right fit
- Anything where you'd need to speak SSN or full card numbers without bridging in
FAQs
What if they ask for my SSN?
Use bridge_number — the AI patches you in for sensitive ID entry.
Can it report a power outage?
Yes. Many utilities have a self-service IVR for outage reports; ClawCall navigates it for you.
Can it set up auto-pay?
No — it won't speak card numbers. You can do that yourself once service is started.
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