Insurance claims
An AI that calls your insurer about a claim.
Claims lines are long and full of menus. ClawCall calls your insurer, waits on hold for you, and asks for the claim status, the reason behind a decision, and the next step.
How it works
Tell ClawCall the insurer and the claim
Open ClawCall, enter the insurer's US phone number, and describe what you need — a status, a denial reason, or the next step.
It dials and navigates the claims menu
ClawCall calls the insurer, listens to the menu, and presses the right keys to reach claims.
It waits on hold
If the claims line queues — as insurer lines often do — the AI waits instead of you.
It asks for the status
ClawCall confirms the claim reference and asks for the current status, the reason for a decision, and the next step within your instructions.
It reports back
You get the status, any reference number the rep gave, and what happens next. Captured transcript evidence appears when present.
Common insurance calls
- Disputing a bill with a provider or insurer
- Calling a doctor's office to confirm a referral was received
- Waiting on hold until a claims representative answers
- Browsing the calling hub for how ClawCall handles menus, hold, and evidence
Questions about claim calls
How does ClawCall know which claim to ask about?
You provide the insurer's US +1 number, the member or policy reference you choose to share, and the task — for example asking for a claim status, a denial reason, or the next required step. Keep payment and identity details you do not want spoken out of the briefing, or ask ClawCall to join you for verification.
Can ClawCall appeal or settle a claim for me?
No. ClawCall gathers the status and the reason, then reports back or joins you in when a decision is yours. It does not accept a settlement, agree to a payment, or make a binding commitment on your behalf.
Will the insurer know it is an AI?
Yes. ClawCall confirms it is an AI whenever it is directly asked.
Hand off the next call.
Free trial: 30 calls or 30 minutes, whichever comes first. No credit card.