Privacy Policy

This Privacy Policy explains how ClawCall collects, uses, shares, and protects information when you use our website, dashboard, API, connected AI assistants, SMS features, reserved-number features, call history, support channels, and related services.

ClawCall is an AI-powered phone calling service. Because the service places calls based on your instructions, the information you provide may include phone numbers, call tasks, conversation content, and call results.

We may collect the following categories of information:

• Account information: name, email address, user ID, authentication status, and account settings.
• Call information: phone numbers, call instructions, call status, timestamps, duration, caller ID, call metadata, and summaries when available.
• Billing information: purchase selections, subscription status, transaction metadata, payment provider identifiers, and balance information. We do not store full payment card numbers.
• API and product usage: API key metadata, OAuth client metadata, connection grants, request logs, dashboard actions, onboarding state, error reports, and feature usage. OAuth authorization codes and access tokens are stored only as cryptographic hashes.
• Device and log data: browser, device type, pages visited, referring pages, and technical diagnostics.
• Support communications: messages you send to us, including email content and attachments.

We use information to:

• Provide, operate, and improve ClawCall.
• Place, route, monitor, transcribe, summarize, and complete calls.
• Authenticate users and protect accounts and API keys.
• Authorize ChatGPT, Claude, and other MCP clients you choose to connect.
• Process payments, subscriptions, balances, and reserved numbers.
• Prevent fraud, spam, abuse, security incidents, and unlawful use.
• Debug errors, maintain reliability, and support users.
• Send service, billing, security, and support communications.
• Comply with law, enforce terms, and protect rights and safety.

Before an outbound call, an AI safety check reviews your request, account identity, and available information from up to five recent outbound calls, including transcripts. Read Call screening and your data for the details of what is shared and how blocked requests are recorded.

When you start a call, ClawCall may send call instructions, audio, phone numbers, call metadata, and related content to telephony and AI providers so the call can be placed and processed. Calls may generate temporary artifacts during processing, along with summaries and status data.

ClawCall deletes transcripts 7 days after a call ends and recordings 10 minutes after a call ends. Do not provide sensitive information unless it is necessary for the call and you have the right to provide it.

We share information with service providers and partners that help us operate ClawCall, including providers for:

• Authentication and account management.
• Payment processing and billing.
• Telephony, phone numbers, SMS, and call routing.
• AI voice processing and call automation.
• Cloud hosting, databases, storage, logging, and monitoring.
• Email, support, analytics, security, and abuse prevention.
• Advertising partners such as Reddit, to measure whether our ads work.

We may also disclose information if required by law, to enforce our terms, to protect ClawCall or others, in connection with a business transaction, or with your direction or consent.

When you connect a third-party AI assistant, ClawCall returns the tool results needed for your request to that provider. This can include call status, transcripts, call history, recording links, and account-plan information within the permissions you approve. The third party handles that information under its own terms and privacy policy.

We do not sell your personal information. We also do not use call content or call artifacts to broker personal information to data buyers.

We share limited information with advertising partners such as Reddit to measure our ads. On our public site, the Reddit pixel records the pages you visit, with your IP address, browser details, and a Reddit browser identifier. When you sign up, place your first call, start a checkout, or buy a plan or reserved number, we also send your email address, account ID, IP address, browser details, and Reddit's click and browser identifiers. For checkouts and purchases, we include the plan and price. Some US state laws call this “sharing.” You can opt out with Your privacy choices or with Global Privacy Control.

ClawCall deletes transcripts 7 days after a call ends and recordings 10 minutes after a call ends.

We keep other information for as long as needed to provide ClawCall, maintain business records, comply with legal obligations, resolve disputes, enforce terms, prevent abuse, and improve reliability. Account, transaction, security, and call-history metadata may be retained longer than transcripts and recordings.

We use administrative, technical, and organizational safeguards designed to protect information. No internet service, AI system, telephony network, or storage system is completely secure, so we cannot guarantee absolute security.

You are responsible for protecting your account credentials, API keys, devices, and any call artifacts you download or share.

You may update account information through the product where available, disconnect authorized AI clients, stop using ClawCall, rotate or delete API keys, and contact us about privacy requests. Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of personal information.

To make a privacy request, email support@clawcall.dev. We may need to verify your identity before acting on a request.

Our public pages run the Reddit pixel to measure our ads. It sends no events from sign-in, sign-up, or dashboard pages.

When you opt out, the pixel stops running in this browser, and the requests this browser sends to ClawCall carry your opt-out so we do not report your sign-ups, first calls, checkouts, or purchases to advertising partners. If you are signed in, we also save the opt-out on your account, so it covers calls you place through AI assistants or text messages too. We treat a Global Privacy Control signal the same way.

Checking this browser's setting.

Your choice is saved in a cookie in this browser. If you clear cookies or use another browser while signed out, opt out again there. Opting back in turns the pixel back on in this browser, but an opt-out saved on your account stays in place.

ClawCall and our providers may use cookies, local storage, and similar technologies for authentication, security, preferences, product functionality, analytics, advertising measurement, and reliability. Browser controls may let you block or delete some technologies, but parts of the service may stop working correctly.

ClawCall is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us so we can review and take appropriate action.

ClawCall is operated from the United States. If you access the service from outside the United States, your information may be processed in the United States or other locations where we or our providers operate.

We may update this Privacy Policy as ClawCall changes. If changes are material, we will take reasonable steps to notify users, such as updating this page or providing notice in the product.

Questions or requests about this Privacy Policy can be sent to support@clawcall.dev.

For service terms, see our Terms and Conditions.